Last modified on 3 May 2018
Triple Living, a limited liability company under Belgian law, with its registered office at Michel De Braeystraat 55, 2000 Antwerp, Belgium, registered in the Belgian Crossroads Bank for Enterprises under the number BE 0829.278.932 is responsible for the processing of your personal data on the website www.triple-living.be
Triple Living NV, as a Belgian company, complies with the Belgian ‘Law of 8 December 1992 on the protection of privacy in relation to the processing of personal data’, as amended by the ‘Law of 11 December 1998’, as well as the ‘Law of 13 June 2005 on electronic communications’, the General Data Protection Regulation of 27 April 2016 and other applicable laws and regulations.
Your privacy is very important to us. We want to be transparent about what personal data we collect from you, why we collect it and what we do with it.
Personal data collected
2.1. The data you communicate to us
We collect, process and store any information you enter on our websites or submit in any way.
On the contact page or in the pop-up, we will collect your name and town, e-mail address, phone number and your question.
2.2. Data collected automatically:
When you visit our website or receive a newsletter from us, we collect information using cookies. We discuss these Cookies in more detail under point 8.
2.3. Personal data communicated by commercial partners.
In certain cases, we receive certain personal data through our commercial partners. Our commercial partners hereby guarantee that they have legitimately acquired the personal data in question and that they have permission to share it with us.
Purposes of processing
3.1. General purposes
TO RESPOND TO YOUR REQUESTS AND KEEP YOU INFORMED
We process your personal data when you ask, e.g. by forwarding your details via the website or via e-mail, to be kept informed of our activities, projects, offers, events, promotions and so on. By leaving your details on our website or via e-mail, you agree to receive advertising and/or newsletters regarding our projects.
This data is processed as appropriate based on your unambiguous consent, the performance of a contract to which you are a party or your request for pre-contractual measures.
TO ANSWER YOUR QUESTIONS AND EXCHANGE INFORMATION
If you ask us questions by phone or e-mail, we will process your personal data to answer your question.
For this purpose, we may process data such as your name, your company name, your position, your e-mail address, your telephone number, your correspondence with Triple Living NV and any other personal data you provide us that may be relevant to answer your query.
These data are processed as appropriate based on your request to take pre-contractual measures, the execution of an agreement to which you are a party or Triple Living NV’s legitimate interest to inform you about its activities.
FOR THE TECHNICAL AND FUNCTIONAL MANAGEMENT OF OUR WEBSITE
We process personal data for the technical and functional management of our website, to personalise the website and to ensure that the website is easy to use.
To do so, we may process data such as your IP address, the pages you visit, the browser you use, the websites you previously visited, geographical data such as your location, your preferred language and the time and duration of your visit. We do this e.g., using cookies.
These data are processed on the grounds of Triple Living NV’s legitimate interest in improving its websites and protecting them against, among other things, cyber attacks.
After making the data anonymous, we can also compile statistics or conduct surveys on the number of visits to the various sections of the Website.
Triple Living processes your data correctly and takes appropriate security measures to prevent unauthorised access to, disclosure, modification or destruction of the Data.
The processing of the Data takes place with the use of computers and/or IT tools, following organisational procedures and practices that are closely linked to the stated purposes. Besides Triple Living, the data may in certain cases be accessible to other companies associated with Triple Living and certain persons in charge of processing (management, sales, marketing, legal, systems management) or external parties appointed by Triple Living.
Duration of record-keeping
We keep personal data about you only as long as it is necessary for the purposes for which it was collected or if required by contract or applicable law. You may request the suspension of data processing or the deletion of data at any time, in accordance with the provisions of point 5.
Exercising your rights
Once you have provided us with your personal data, whether actively or automatically, you have the right to:
- Make a request to access and/or correct the personal data we hold about you.
- Submit a request to delete or restrict the processing of personal data. Deletion or restriction is not possible if it is necessary for the performance of a contractual obligation to which you are a party or for the implementation of measures preceding the conclusion of that agreement and taken at your request.
- Oppose processing for the purpose of direct marketing. Resistance is not possible if it is necessary for the performance of a contractual obligation to which you are a party or for the implementation of measures preceding the conclusion of that agreement and taken at your request.
- Submit a data transfer request (this means you request that your data be transferred to another organisation in a machine-readable standard format).
- File a complaint with the Supervisory Authority.
You can always contact us to exercise your rights. This can be done via e-mail to firstname.lastname@example.org or by dated and signed letter to the head office, Michel De Braeystraat 55, 2000 Antwerp, Belgium, always enclosing a copy of your identity card.
Security and confidentiality
We are committed to protecting your personal data and its security and confidentiality. We provide technical and organisational measures in such a way that the processing meets the requirements of national and European legislation and ensures the protection of your rights.
Under no circumstances can Triple Living NV be held liable for any direct or indirect damage resulting from an incorrect or unlawful use by a third party of the personal data.
However, cookies and similar technologies do not allow the systematic collection of data that could identify users of our Website. They only help us improve the operation of our Website, understand what our users’ interests are and measure how effective our Website content is.
8.2. What is a cookie?
A cookie is small text and number file that we store in your browser or on your computer’s hard drive. This allows us to remember your preferences when using our Website.
Unless you have adjusted your browser settings so that it will reject cookies, our system will set cookies as soon as you visit our Website.
8.3. Types of cookies
Cookies can be divided according to their origin, their function and their lifetime.
are cookies placed by a Website currently visited by the user (e.g. cookies placed by www.triple-living.be)
are cookies placed by a domain name other than that of the Website visited by the user. If a user visits a Website and a third party sets a cookie via that Website, this is a third-party cookie (e.g. cookies set by Google, Twitter and Facebook).
are cookies that ensure that the Website functions properly (e.g. cookies for log-in or registration, language preferences, shopping baskets, etc.). Functional cookies are logically first-party cookies.
are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the mere technical support of the Website. Cookies with statistical purposes allow tracking which pages of the Website you visit, where your computer is located, etc. Cookies with social purposes allow the user to directly share the content of the visited Website with others via social media. Cookies with targeting purposes allow a profile to be built based on your browsing behaviour so that the ads shown are tailored to your interests. Cookies with commercial purposes track how many and which ads were shown to a user. Non-functional cookies can be first-party or third-party cookies.
These cookies remain on the user’s device for the duration defined in the cookie. They are activated each time the user visits the Website that has set this cookie (e.g. cookies set by social media such as Twitter, Facebook, Google Analytics etc). Most non-functional cookies are persistent cookies.
These cookies allow a user’s actions to be simplified and linked during a browser session. A browser session starts when a user opens the browser window and ends when the user closes the browser window. Session cookies are set temporarily. Once you close the browser, all session cookies are deleted. Most functional cookies are session cookies.
8.4. Your consent
8.5. Changing your browser settings
Please note that web browsers allow you to change your cookie settings. These settings can usually be found in the ‘Options’ or ‘Preferences’ menu of your web browser. To better understand these settings, the following links may be useful. If not, you should consult the ‘Help’ function in your web browser for more details.
8.6. More information on cookies
INFORMATION ON COOKIES
Further useful information about cookies can be found here http://www.allaboutcookies.org/
INTERNET ADVERTISING AGENCY
The advocacy association of digital marketers has produced a guide on online behavioural advertising and online privacy. You can find that guide here http://www.youronlinechoices.eu/
8.7. What cookies do we use on www.triple-living.be?
|_ga||This cookie is used with Google Universal Analytics. This cookie allows Google to track unique users via a client identifier that is randomly generated.||2 years|
|_gid||This cookie records a unique ID that is used to generate statistical data on how visitors use the website.||24 hours|
|_hole||This cookie is used with Google Universal Analytics to monitor and track visitor behaviour on the site, while keeping the visitor anonymous.||1 minute|
|PHPSESSID||The cookie belongs to PHP and allows websites to store data that cannot be saved without first being converted to an appropriate file format.||Session|
|cookies_banner||Hides cookie warning banner once user has seen it.||1 year|
For cookies placed by third parties (e.g. Google Analytics), please refer to the statements these parties make about them on their respective websites. Please note that we do not exercise any influence on the content of those statements, nor on the content of these third parties’ cookies.
Applicable law and jurisdiction clause